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Which address must the returned item(s) be sent to?
The return shipping address will be shown on the return label to be affixed onto the package of the goods to be returned. Please consult the Returns and Refunds page to find out how: https://www.sparco-official.com/en/returns-and-refunds Attached is ...
Can I change or cancel an order after I have completed it?
CANCELLATION To cancel an order, you must notify us of your intention to withdraw from the contract as soon as possible by opening a ticket on our support platform. The request will be given priority so that it is displayed as soon as possible. When ...
When will I receive my order?
Please remember that the shipping times we cannot change or reduce are: STANDARD SHIPPING: 3 (three) working days from the date of payment of the order. SHIPPING OF CUSTOMISED PRODUCTS (using our 3D CONFIGURATOR): 5 (five) - 9 (nine) working weeks ...
Can your products be customised? How can it be done?
For each Product shown in the On-Line Shop, Sparco specifies if: it is available in its warehouses; it is not available; it is “customisable”. A “customisable” product may be modified/adapted/customised in accordance with specifications requested by ...
When will I get my refund?
The refund will be issued within 10 working days from the moment the returned item(s), delivered to our office, will be accepted because compliant with the product quality criteria. Please consult the Returns and Refunds page to find out how. Should ...