Can I change the delivery address of an order?
Yes, the information regarding the billing and/or shipping address can be changed as long as the package is being processed. From the moment the order is handed over to the courier, Sparco cannot change any information. You must report any changes as soon as possible by opening a ticket on our support platform.
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Can I change or cancel an order after I have completed it?
CANCELLATION To cancel an order, you must notify us of your intention to withdraw from the contract as soon as possible by opening a ticket on our support platform. The request will be given priority so that it is displayed as soon as possible. When ...
When will I receive my order?
Please remember that the shipping times we cannot change or reduce are: STANDARD SHIPPING: 3 (three) working days from the date of payment of the order. SHIPPING OF CUSTOMISED PRODUCTS (using our 3D CONFIGURATOR): 5 (five) - 9 (nine) working weeks ...
Can the shipping address and the billing address be different?
Yes, if the shipping address is different from the billing address, it will be possible to indicate both at checkout. However, please remember that it is not possible to indicate a country other than the shipping one. The billing and delivery ...
Is it possible to change a purchased item ?
No, it is not possible to change an item. However, you can return it to receive a refund. The refund procedure will begin when the product enters our premises and is deemed compliant with the quality standards indicated on the "Returns and Refunds" ...
Which address must the returned item(s) be sent to?
The return shipping address will be shown on the return label to be affixed onto the package of the goods to be returned. Please consult the Returns and Refunds page to find out how: https://www.sparco-official.com/en/returns-and-refunds Attached is ...