I am resident abroad, can I buy from your e-commerce website?
On our site (e-commerce) it is possible to make purchases from almost every country in the world. During checkout, you can choose the country of destination from among the ones we operate in. If the country of destination is not present, shipping (and billing) is not possible.
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How can I pay?
Customers may pay the Price and shipping costs by credit card, PayPal or bank transfer. If paying by credit card, the Customer will be charged the Price and the shipping costs after the credit card details have been checked and authorisation to ...
Once I have placed an order, can I add an additional product?
No, once an order has been finalised, it is not possible to add extra items to it. To purchase additional items, a new order must be placed on our website.
I have forgotten my password, what should I do?
When logging in, click on “forgotten password” and you will be asked to enter the e-mail address associated with the account; you will receive an e-mail to set the new password.
How can I subscribe to the newsletter?
If you don't want to miss any of our current promotions, you can subscribe to our free newsletter. Just enter your name and your e-mail address in the "Subscribe to the newsletter!" section at the bottom of each page.
Will I be notified when you receive my return?
Of course, an e-mail confirming receipt of the returned item will be sent as soon as the package is received by our main office. Please note that the receipt of the e-mail does not involve an automatic issue of the refund. We reserve the right to ...