Is it possible to place an order from a country other than the country of destination?
No, this is not allowed: the country from which you place the order must be the same as the country to which it is shipped.
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Is it possible to change a purchased item ?
No, it is not possible to change an item. However, you can return it to receive a refund. The refund procedure will begin when the product enters our premises and is deemed compliant with the quality standards indicated on the "Returns and Refunds" ...
Can I change the delivery address of an order?
Yes, the information regarding the billing and/or shipping address can be changed as long as the package is being processed. From the moment the order is handed over to the courier, Sparco cannot change any information. You must report any changes as ...
Once I have placed an order, can I add an additional product?
No, once an order has been finalised, it is not possible to add extra items to it. To purchase additional items, a new order must be placed on our website.
Can I change or cancel an order after I have completed it?
CANCELLATION To cancel an order, you must notify us of your intention to withdraw from the contract as soon as possible by opening a ticket on our support platform. The request will be given priority so that it is displayed as soon as possible. When ...
When will I receive my order?
Please remember that the shipping times we cannot change or reduce are: STANDARD SHIPPING: 3 (three) working days from the date of payment of the order. SHIPPING OF CUSTOMISED PRODUCTS (using our 3D CONFIGURATOR): 5 (five) - 9 (nine) working weeks ...