What do SEPA and IBAN stand for?
SEPA stands for Single Euro Payments Area. This is the name given to the new uniform rules for national and European payment transactions.
The IBAN (International Bank Account Number) is a number that will replace all data of the national current account (in Germany, account number and bank identification code).
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When will I receive my order?
Please remember that the shipping times we cannot change or reduce are: STANDARD SHIPPING: 3 (three) working days from the date of payment of the order. SHIPPING OF CUSTOMISED PRODUCTS (using our 3D CONFIGURATOR): 5 (five) - 9 (nine) working weeks ...
Is it possible to change a purchased item ?
No, it is not possible to change an item. However, you can return it to receive a refund. The refund procedure will begin when the product enters our premises and is deemed compliant with the quality standards indicated on the "Returns and Refunds" ...