When will I get my refund?
The refund will be issued within 10 working days from the moment the returned item(s), delivered to our office, will be accepted because compliant with the product quality criteria.
Please consult the Returns and Refunds page to find out how. Should a product under guarantee be returned and accepted, checks will be aimed at certifying that there is no further damage other than that previously communicated to and recognised by Sparco.
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Will I be notified when you receive my return?
Of course, an e-mail confirming receipt of the returned item will be sent as soon as the package is received by our main office. Please note that the receipt of the e-mail does not involve an automatic issue of the refund. We reserve the right to ...
When will I receive my order?
Please remember that the shipping times we cannot change or reduce are: STANDARD SHIPPING: 3 (three) working days from the date of payment of the order. SHIPPING OF CUSTOMISED PRODUCTS (using our 3D CONFIGURATOR): 5 (five) - 9 (nine) working weeks ...
How can I get in touch with you?
For support with any issues or questions related to your experience with our products, please use our support centre. Our Support Centre provides comprehensive answers to frequently asked questions. If you don't find the answer to your question, you ...
Which service provider will deliver my package?
The courier we employ for delivery depends on the weight and the country of delivery. For a list of the service providers we work with, please check the dedicated page (shipping).
Is it possible to change a purchased item ?
No, it is not possible to change an item. However, you can return it to receive a refund. The refund procedure will begin when the product enters our premises and is deemed compliant with the quality standards indicated on the "Returns and Refunds" ...