Which address must the returned item(s) be sent to?
The return shipping address will be shown on the return label to be affixed onto the package of the goods to be returned.
Please consult the Returns and Refunds page to find out how:
https://www.sparco-official.com/en/returns-and-refundsAttached is a copy of the labels received by email as a return confirmation.
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Can the shipping address and the billing address be different?
Yes, if the shipping address is different from the billing address, it will be possible to indicate both at checkout. However, please remember that it is not possible to indicate a country other than the shipping one. The billing and delivery ...
Is it possible to return a purchased item?
The customer has the right to withdraw from any order of Sparco products, with the exception of customised products, without giving any reason and within 14 days of receipt of the goods. The date on the invoice accompanying the delivery is full proof ...
Can I change the delivery address of an order?
Yes, the information regarding the billing and/or shipping address can be changed as long as the package is being processed. From the moment the order is handed over to the courier, Sparco cannot change any information. You must report any changes as ...
Is it possible to change a purchased item ?
No, it is not possible to change an item. However, you can return it to receive a refund. The refund procedure will begin when the product enters our premises and is deemed compliant with the quality standards indicated on the "Returns and Refunds" ...
When will I get my refund?
The refund will be issued within 10 working days from the moment the returned item(s), delivered to our office, will be accepted because compliant with the product quality criteria. Please consult the Returns and Refunds page to find out how. Should ...